Privacy Policy

Welcome to our ParcelM8 App.

This Privacy Policy explains how we collect, use, and share information about you when you use our App, either as a driver or as someone posting or applying for delivery jobs.

1. Information We Collect

– Personal and Professional Information: We collect information you provide, such as your name, email address, driving license details, vehicle information, and any other contact or professional information when you register or apply for delivery jobs.

– Location Data: For drivers, we collect precise location data to enable job matching, tracking, and management of deliveries in real-time.

– Job Application and Performance Data: We collect data related to
job postings, applications, delivery job performance, ratings, and
feedback.

2. Use of Information

– To connect drivers with suitable delivery jobs, facilitate communication between drivers and job posters, enhance the App’s functionality, and improve user experience.

– To provide support, send important updates related to the App, and respond to inquiries or complaints.

– To use aggregated and anonymized data to understand user behavior, optimize service offerings, and for marketing or promotional purposes.

3. Data Sharing and Disclosure

– Personal information is shared with other users of the App to the extent necessary to facilitate delivery job postings and applications. We may also share information with third parties that help us operate, provide, improve, integrate, customise, support, and market our services.

– We may disclose your information to third parties in connection with a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding involving the transfer of the information submitted to us.

4. Data Security

– We use a combination of physical, administrative, and technical safeguards designed to protect your information against unauthorized access, theft, and misuse. Despite our efforts, no security measures are completely impenetrable.

5. Changes to This Privacy Policy

– We may update this policy from time to time. If we make significant changes, we will notify you through the App or by some other means, such as email. Your continued use of the App after such notice constitutes your consent to the changes.

6. Contact Us

– If you have any questions about this Privacy Policy, please do not hesitate to contact us at support@parcelm8.co.uk